Sign in to HQ
Use the email and password for your HQ login.
Use the email and password for your HQ login.
Urgent
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Keep an eye on
Tip: use the bulk-import box in each tab to bring across data you already backed up from your separate tools.
Items logged
0
Est. spent
£0
Still unused
0
Today's pick
Nothing picked yet
Needs a follow-up
Nobody due right now
* required
One per line: Name, Phone, Email, Address, Source, Notes
For the rare occasions — a sale, or new items in — not for regular use.
Rearrange the tabs into whatever order suits how you actually work, and rename any of them — type a new name and it saves automatically. This is just for you — your partner keeps their own.
Pulled straight from this item's details. Photos still need uploading separately on Etsy — this just saves retyping the words.
Gross Income
£0
Net Profit
£0
Trading Allowance Used
£0 of £1,000
Record-keeping helper, not tax advice — check gov.uk or an accountant for anything that really matters.
Running costs (tax year)
£0
Capital equipment (tax year)
£0
Recurring due soon
0
Capital equipment (new/replacement tools and machines) can usually be claimed in full against profit the year you buy it, via the Annual Investment Allowance — keep the invoice. Running costs (heating, lighting, insurance) are ordinary allowable expenses.
Sales by month, selected tax year — tap a bar to see what sold
Full tax year export (summary, sales, and expenses sheets) — record-keeping helper, not tax advice.
Custom orders are paused right now — not currently offered on the website. Existing custom orders below are unaffected.
From stock
tap to change
tap to change
tap to change
tap to change
tap to change
Deliver directly to the recipient (different address)?
tap to change
Custom / bespoke item
Material
tap to change
Colour
tap to change
Finish
tap to change
Packaging
tap to change
Options and extra cost are shared with the stock side — add or edit them there.
Personalisation / message wording
Is this a gift?
tap to change
Deliver directly to the recipient (different address)?
tap to change
Nothing added yet.
Subtotal: £0.00
If the customer has a date in mind, check it's realistic before you promise it.
Service
tap to change
Total: £0.00
How will they pay?
Payment status — update this once you know for sure
This order includes a custom/bespoke item, which needs a bit more detail:
Tap the status to update it once payment is confirmed, delayed, or cancelled.
No orders logged yet.
Nothing here needs to be finished, priced, or good yet. Drop it in the moment it excites you — sort it out later, or don't.
Write once, reuse everywhere — dispatch notes, thank-yous, order updates. Use {name}, {first_name}, {address}, {items}, and {date} as placeholders; they'll be filled in automatically when you use a letter with a client.
Income (tax year)
£0
Expenses (tax year)
£0
Net profit
£0
Sales by month, selected tax year — tap a bar to see what sold
Ranked by units sold, selected tax year.
In stock right now, but little or no sales this tax year — worth a rethink, a discount, or a different market.
Each dot is something on that day — tap one to jump the calendar above straight to it and see what it is.
Messages sent from bespokey.co.uk land here automatically, grouped by what needs doing next. Nothing expires — everything stays here until you dismiss it.
Everyone who's registered interest on the coming-soon page, with the discount code they were given. Newest first.
Make a code by hand, for a fair, a friend or a thank-you. It works at checkout straight away. Every code, including waitlist and after-order ones, is listed underneath.
Type the HQ admin key once on this device. It's kept in Supabase → Vault as hq_admin_key.
A working reference, not legal advice — check with HMRC, gov.uk, or a solicitor for anything that really matters. Required items are fixed facts about the law; everything else is yours to edit.
You must register as self-employed (or as a simple partnership, since you and your partner are both involved) with HMRC once you start trading. This is free to do online, and isn't optional — it's how HMRC knows the business exists for tax purposes.
UK law (the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013) already gives customers certain rights automatically — a policy can only add clarity on top, never take rights away. Suggested wording for your site:
Since the showcase site's enquiry form collects names and contact details, UK GDPR requires you to be upfront about what happens to that information and not keep it longer than needed. How long you keep enquiry details for is your own reasonable business decision — set it below (this number is also used to flag old enquiries that are overdue for deletion, and gets mentioned automatically in reply emails).
So you never have to hunt for these again — bookmark this panel or come back here from any computer.
Not a legal requirement — just sensible expectation-setting so normal wood behaviour doesn't turn into refund requests. Edit freely.
Not legally required to trade, but often cheap (frequently under £100/year) and worth having since these are physical items people handle. Use this space to track where you're at.
You already have informal protection just by trading under the Bespokey name. Formal registration (UKIPO, ~£170+ per class, months to process) is only worth it if you're scaling or worried about copycats — a "maybe later," not a "before we start." Notes/progress here.
You only need to register for VAT once your taxable turnover crosses £90,000 in any rolling 12-month period (2026/27 threshold) — well above where a small two-person craft business typically starts. Worth keeping an eye on turnover as things grow, but nothing to act on yet.
A visual reference for how the logo and tagline sit across the stationery a business normally needs. These are on-screen previews, not print-ready files yet — say the word when you want any of these turned into an actual printable PDF.
Standard UK size, 85×55mm — front (colour, pick above) and back (contact details)
A4, header lockup at top, footer contact strip
DL size, 210×99mm
The full "bespokey" wordmark needs room to breathe, so it works best somewhere with space — headers, letterhead, signage. The standalone K earns its keep in the opposite situation: small, tight, or repeated spaces where the full word can't fit or would be too fussy.
This file: V224
HQ Netlify site ID: bcdffc3a-c425-4efd-938c-3ffeef6877a7
Public site Netlify ID: d0090912-c30d-46ef-bf44-67c68c5efe2b
V2 · 01/08/26 10:20
Everything lives in this file's storage — worth keeping a real backup occasionally, separate from the Excel/PDF exports (those are for reading, this is for restoring). Photos are included too, so backups may take a moment and be a larger file.
Platform noise (Pinterest, Facebook, Instagram, Etsy, etc.) is filtered out before it reaches this Enquiries tab, via a Supabase edge function on the public site. Zoho Mail server-side rules and phone alert settings trim things further upstream. None of that is editable from here yet — flag it if you want a filter list you can edit directly from HQ.
Reorder the groups and sub-tabs, or rename any of them.
Heads up — this is currently one shared order, not separate per login: the same list drives both the desktop tab row and the tile grid on the mobile Home screen, so a change here shows up for whoever opens HQ next, on any device. Say the word if you'd rather Gary and Rasa each have their own independent order — that's a bigger job for its own chat, not a quick toggle.
Bespokey HQ only nags you about making things on the days you've actually got. Everything else — orders, fairs, tax — still shows regardless.
Quick reference for the public site. Maintenance mode itself is set on Netlify (an environment variable on the site's build), not toggleable from here — say the word if you'd like a one-click toggle wired up in a future chat.
Live site: bespokey.co.uk
Preview bypass link: bespokey.co.uk/?preview=7druwdc5wi
The old ?preview=bespokeypreview link is deprecated — use the one above.
Loading FAQs…
Edit the headings and wording on bespokey.co.uk directly — no need to ask for a file edit. Leave a field blank to fall back to the site's built-in default.
These show one at a time on the scrolling strip at the top of bespokey.co.uk. Keep the short line brief — it needs to fit on screen. The longer detail (optional) only shows if someone taps the offer.